The Answers You Need

TERMS & CONDITIONS

Welcome to Hafza Studio. These Terms and conditions apply when you as a consumer, place an order through our website hafzastudio.com. We ask that you carefully read the Terms before further use of the website.

FABRIC ORDERS

We pride ourselves with the quality of our work; our fabrics are designed and made in London, please allow 1-2 weeks for orders to be printed and shipped. 
We also offer an express next day service at an additional cost; please contact us for further information.

DELIVERY

We offer worldwide shipping. 
For UK customers please allow 3-5 working days.
For international customers please allow 10 -25 working days depending on location. We can offer an express service with additional charges.
Please contact us for a quote before purchasing.

PAYMENT METHOD

We currently accept Debit, Credit, and Paypal as our payment method

PRICES, FEES AND PAYMENT

After placing an order, we will send a confirmation of your purchase to your email address. We recommend that you save the confirmation to facilitate any contact with our customer support in relation to your purchase.
By placing an order on Hafzastudio.com you confirm that you have given us the correct information.

PRIVACY POLICY

All information collected will be kept strictly confidential and will not be used for any other purposes.

RETURN POLICY

Orders may be cancelled until they are picked, processed and packed. Please note your order may be processed on the same day, so we recommend calling as soon as possible with your intention to cancel. Unfortunately, due to the custom nature of these products, we are unable to offer a refund or cancellation after fabrics have been printed.

CUSTOMERS OUTSIDE UK

Orders placed outside the UK may be subject to local VAT, import duties and/or taxes, which are levied once your package reaches your delivery address. You will be responsible for the payment of such import duties and taxes. The VAT will be based on your total order value. It should be noted that Hafza Studio has no control over these charges and, since these charges are different in different countries, Hafza Studio cannot predict the amount. Please contact your local customs and/or tax office for more information.

CHANGES TO THE TERMS

Hafza Studio reserves the right to modify these Terms at any time. Any changes to these Terms will be posted on the Website. Changes apply from the time they are set out on the Website.

Still have questions? Get in touch and we’ll be happy to help.

 

Contact Us

We would love to hear from you

079 8356 7264

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